Your new-look support page launches soon
We're currently working on improving our customer support system. Keep an eye out for our new and improved page soon. You don't need to do anything.
Our customer support team will be in touch within 3 working days. Please include all information, including booking information like the train times and which operator you purchased from if you booked with Trainbox.
Please note: For refunds or delay repay, we will redirect your query to the operator you booked with.